We don't despatch or deliver on national or bank holidays.
7 - 10 Working Days STANDARD - $6.95 - (FREE over $75) Orders are shipped on untracked service and may take longer to arrive
2 - 4 Working Days EXPRESS by Toll Priority - $19.95 (Not available for PO Box addresses)
(Metropolitan areas only. Please allow 1-2 days longer for Regional areas).
Our Standard service can take up to 10 -14 working days to arrive. We despatch orders from Monday to Friday.
Please note that Standard Delivery service is not available for PO Box addresses.
Express Delivery by Toll Priority
If you order by 5pm, Monday to Friday, you will receive your goods within 3-5 working days (Metropolitan areas only - please be advised that Regional areas may take 1-2 days longer). This does not include Saturdays.
Please note that the Express Delivery service is not available for PO Box addresses.
Our carrier will deliver your parcel between 7am and 9pm. A signature may be required on receipt. If you are not around to accept your parcel, the carrier may leave it with a neighbour, or in a safe place (i.e. hidden from sight and protected from the rain) if they think it is safe to do so. A calling card should be posted through your door to let you know this has been done.
If the parcel can't be left in a safe place or with a neighbour, the carrier will take it back to the local depot, and leave you a card telling you how you can pick it up.
7-10 Working Days STANDARD - $6.95 - (FREE over $75)
Orders are shipped on untracked service and may take longer to arrive
2-4 Working Days EXPRESS by Toll Priority - $19.95 (Not available for PO Box addresses)
N.B. Metropolitan areas only. Please allow 1-2 days longer for Regional areas. Please use this link for more information on our Delivery Options
NO QUIBBLE QUALITY GUARANTEE: Exchange & Returns
We want to make sure that you are 100% satisfied with your order. So if for any reason you are not, our No Quibble Returns Policy means that we will refund any item returned in an unused condition. Simply follow our easy returns process and we will take care of the rest! Please use this link for more information on our Returns Service.
Can I have an exchange instead of a refund? We don’t offer exchanges right now. You can return your item to us for a refund, and then place a new order to get the item of your choice.